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ND300 Support
The purchase of a Next Dimension® ND300 Analytical Gear Measurement System includes:
  • A 3 Year Service Warranty – the longest, most comprehensive warranty available in the industry!
  • Telephone Service Response within 24 hours, 7 days a week, to help insure maximum uptime.
  • Remote Software Support (including software upgrades or modifications) via modem and Webcam to maximize uptime and functionality and minimize disruption.
  • On-site service* - when a trained technician at your facility is the most effective way to get you back in operation.
* With the ability to remotely monitor thermal and electrical current outputs, PECo will start analyzing and fixing any problem you might have even before our service technician arrives at your facility - helping to assure expeditious service calls and minimizing disruption to your operation. PECo’s service tracking system insures any customer issues are documented and available for review should future troubleshooting be necessary.

 

 

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